Every month at One2Call, we recognise the people whose hard work, attitude and commitment make a real difference to our customers and colleagues.
June was another incredibly busy month across the business, with the team supporting customers through a variety of projects, service requests and on-site work. Throughout it all, one name kept appearing in nominations from both customers and colleagues alike.
We're delighted to announce Harvey Furlong, IT Apprentice, as One2Call's Employee of the Month for June 2026. 馃帀
Although Harvey's job title may say IT Apprentice, anyone who has worked alongside him knows he is so much more than that. As a key member of our Service Desk, Harvey has consistently demonstrated technical ability, professionalism and a willingness to go above and beyond to ensure customers receive the best possible support.
As a thank you for all of his hard work, Harvey will receive a 拢50 gift voucher.
Many of Harvey's nominations highlighted not only his technical knowledge but also his determination to see issues through to completion, no matter how complex they became. They also recognised his willingness to step outside of his day-to-day role, regularly volunteering to support our engineers on customer sites and helping deliver projects that fall well outside the remit of an IT Apprentice. Whether on the Service Desk or out in the field, Harvey has consistently shown that he's willing to do whatever it takes to support both our customers and his teammates.
Harvey's commitment was recognised by both customers and colleagues:
"We have received outstanding support from One2Call in recent weeks, particularly from Harvey and Haydn, who have worked tirelessly to ensure our systems were operating correctly and without error.
Harvey has consistently gone above and beyond, not only in the time and effort he has dedicated, but also in his technical expertise, problem-solving abilities and commitment to finding effective long-term solutions. He liaised directly with software specialists on our behalf, ensuring issues continued to move forward and that nothing was overlooked.
His professionalism, responsiveness and determination to resolve even the most complex problems have made a significant difference to our business operations. It is rare to find someone so committed to delivering excellent service and support.
I am extremely grateful for all of Harvey's hard work and would highly recommend both him and One2Call to any business looking for reliable IT support."
"Myself and Harvey spent the weekend working on a challenging customer project.
We managed to complete what would normally take around six people between the two of us, and Harvey never complained once. He just got his head down and got the job done.
It was above and beyond at its finest, and the customer was full of praise for his work, which will hopefully lead to more opportunities. Harvey was an absolute pleasure to work with."
Harvey's attitude, work ethic and commitment to both customers and colleagues have made a huge impression throughout June. From resolving complex technical issues on the Service Desk to volunteering for on-site installations and project work alongside our engineers, he has consistently exceeded expectations. His willingness to step outside his role, take on new challenges and always put the customer first makes him a fantastic example of the One2Call values in action.
Congratulations, Harvey! 馃憦馃憦