At One2Call, we’re proud to recognise the people who go above and beyond every day. Each month, colleagues nominate team members who live our values, support those around them, and make a real difference across the business.
For March, there was one name that kept coming up again… and again… and again and at this point, we’re starting to wonder if we need to rename the award.
We’re delighted to announce Aidan Jones as our Employee of the Month for March 2026, making it another consecutive win for Aidan, who continues his remarkable run of recognition.
As a small thank you for his continued hard work, Aidan will receive a ÂŁ50 gift voucher.
What more can be said that hasn’t already been said in previous months? Somehow, Aidan continues to raise the bar.
Whether he’s staying late to resolve critical customer issues, stepping up to support internal audits, or earning glowing praise directly from customers, Aidan consistently demonstrates why his name keeps appearing on the nominations board.
His dedication to customers, willingness to support colleagues, and determination to see every issue through to the end make him an incredibly valued member of the team, and, it seems, a permanent fixture in this blog.
Here’s what his colleagues had to say about Aidan:
Luke Smith, Implementations Team
“I think this has already been mentioned a few times now, but I attended site yesterday and the praise given to me regarding Aidan was overwhelming. I could not praise him enough for his dedication, efforts and resolution. Well done.”
David Cowen, Implementations Team
“He is always willing to help and truly understands the importance of keeping the customer happy. No matter how difficult the issue, he never gives up and works tirelessly to find the right solution.”
Jack Peake, Operations Team
“For stepping up and doing his ISO interview with nothing to report...well done.”
Jack Peake, Operations Team
"Even when his shift had ended 25 minutes earlier, Aidan stayed behind to complete a change, knowing it could take some time. This showed great work ethic and a willingness to go above and beyond to get the job done. Class as always from Aidan."
Brandon Carter, Service Desk Team
"Stayed mega late to sort two big issues out, one with a customer’s warehouse system which was crucial to their operations, and the other with another customer issue. He took it on himself to apply a fix and see it through to the very end, which included configuring several clients to ensure they were able to work uninterrupted the next day. Again, I can’t thank Aidan enough, and I’m sure we all notice how many times his name crops up on the celebration board, every single one is truly deserved and worked incredibly hard for."
At this stage we may need to introduce an “Aidan Jones Hall of Fame” and let someone else have a go next month…
Congratulations, Aidan đź‘Źđź‘Ź
🏅 Previous Employees of the Month
February 2026: Aidan Jones, 2nd Line Support Agent · Mateusz Kacperski, Service Desk Analyst
January 2026: Aidan Jones, 2nd Line Support Agent
December 2025: Aidan Jones, 2nd Line Support Agent
November 2025: Aidan Jones, 2nd Line Support Agent · Brandon Carter, Service Desk Manager · Niamh Holden, HR Coordinator · Simon Dickson, Client Success Manager
October 2025: Eddie Adams, Installations Engineer · Francesca Day, Finance Manager · Nick Wylie, Content Creator
September 2025: Jack Peake, Operations Manager
August 2025: Luke Smith, Lead Infrastructure Engineer
July 2025: Jack Peake, Operations Manager · Jordan Walker, Client Success Manager & Head of Telecoms
June 2025: Luke Smith, Lead Infrastructure Engineer
May 2025: Eddy Adams, Installations Engineer
April 2025: Aidan Jones, 2nd Line Support Agent
March 2025: Jordan Walker, Client Success Manager & Head of Telecoms