SMS

Effective communications with customers using additional features to make better interactions using SMS.

Expand your capabilities.

Smiling One2Call Director

SMS

Better customer communication starts here. When was the last time you ignored an SMS text message?

We now receive so many emails and social media notifications we’re used to ignoring them. Yet when used properly, SMS messaging continues to cut through. Embedding SMS into your business communications has never been so important, or as easy. Most cloud platforms now enable automated SMS via open APIs. And with SMS native to mobiles, it needs no extra app or service to get through. When used right SMS notifications make customers happy. A ping on the day to remind you of your appointment time. A reminder in advance that your contract is ending. An alert that the product you wanted is now in stock.

And evidence suggests it’s more effective for marketing too. Gartner quotes response rates ranging from 45-98%, compared to 20% for email. And with short URLs and short code responses, accessing your deals couldn’t be easier.

It’s an opportunity too good to miss, and One2Call make it easy. There’s no contract, no minimum usage and credits don’t expire. There’s a Developer API Toolkit to help you connect your services, or we can help you with that too. And you can try it for free. Right now.

UK Focused

UK Focused

It’s easy to find SMS providers online. What’s harder to discover is what level of support you’re going to get. Will they be there when you need them? Will you be able to pick up the phone and get advice.

With One2Call you will. Our UK-based in-house support team are here to help. Our friendly agents will ensure your SMS service is set up and running smoothly.

You also need to be certain that your customers’ data is being handled properly. With One2Call you can be sure that we only use secure UK data centres. Your data is always directly accessible by you, and you can update or delete whenever you need to.

No Ties

No Ties

Even after you’ve embedded SMS communication into your business, it can be difficult to estimate usage.

A spike in orders might trigger a spike in shipping texts. Marketing campaigns might fluctuate based on seasonal trends. Which is why we don’t tie you in to a contract that gives you too many texts this month and not enough the next.

With One2Call you just buy credits. No contracts. No minimum usage. Buy in bulk for a lower per message price, and because your credits never expire, you’re in no hurry to use them up. And, you can buy more credits at any time. What could be simpler?

Bulk Messaging

Bulk Messaging

 

Send to many people at once. 

Run high volume, personalised, two-way SMS marketing campaigns direct from your web portal. Take away from time-consuming text marketing processes with bulk messaging, targeting more people at once. Expand your SMS capabilities with One2Call, for any purpose within your business, offering the ability to send delivery updates, ticket notifications and much more. 

Email to SMS

 

Sent as email, received as text. 

Send an email from any mail service to our unique domain. We verify the user, convert to text message and send. This can offer a very convenient method for businesses to interact with customers as sometime emails lack interactions rates that SMS often do.  

Email to SMS
Email to SMS

Email to SMS

 

Sent as email, received as text. 

Send an email from any mail service to our unique domain. We verify the user, convert to text message and send. This can offer a very convenient method for businesses to interact with customers as sometime emails lack interactions rates that SMS often do.  

Online Send & Receive

Online Send & Receive

 

Access messages from anywhere 

Send and receive text messages anywhere in the world from any device via our simple and secure online portal. Expand the capabilities of your business SMS to perform better every day, making sure it is consistent.  

Developer API Toolkit

Automate your business messaging 

Embed SMS fully into your business with our fully documented SMS Gateway API. Integrate with custom applications and web services to take full advantage of the tools available to your business. 

Developer API Toolkit
Developer API Toolkit

Developer API Toolkit

 

Automate your business messaging 

Embed SMS fully into your business with our fully documented SMS Gateway API. Integrate with custom applications and web services to take full advantage of the tools available to your business. 

SMS Surveys

SMS Surveys

 

Quick and easy feedback 

Create simple single or multi-question SMS surveys in minutes to gather invaluable customer feedback. This is a simple and easy data collection method using a basic line of communication available to most users. Introduce this into your business to collect effective information that could prove extremely useful to your business.  

SMS Short Codes

 

Make responding simple. 

Encourage higher response rates from your customers with your own 5 digit message short code. Make it easier for businesses to get in touch, respond raise tickets and more without a lengthy mobile number. 

SMS Short Codes
SMS Short Codes

SMS Short Codes

 

Make responding simple. 

Encourage higher response rates from your customers with your own 5 digit message short code. Make it easier for businesses to get in touch, respond raise tickets and more without a lengthy mobile number. 

Virtual Mobile

Virtual Mobile

No SIM card needed. 

Add the ability for customers or clients to text your dedicated virtual mobile number. Messages are then distributed via email to your customer-facing teams or ticketing system. This is an efficient method to better manage your customer communications through SMS so that no message is left unmonitored, so that every message to your business is acknowledged in some capacity by the right team.  

No Contracts

Just buy what you need. 

Buy a credit block and get sending. Credits never expire and can be used across all services. Get 20 free credits with our SMS trial service so that your business can try it for yourself. This best suits businesses with everchanging markets so that they can change their package deals whenever they need to, to best suit their current business environment.  

No Contract
No Contract

No Contracts

 

Just buy what you need. 

Buy a credit block and get sending. Credits never expire and can be used across all services. Get 20 free credits with our SMS trial service so that your business can try it for yourself. This best suits businesses with everchanging markets so that they can change their package deals whenever they need to, to best suit their current business environment.  

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Testimonials

UK Steel

Very quick response on most of our issues. O2C look after us and keep us posted on progress with tickets.

Steve Garbett, Jaxson Wolf

Very helpful, good staff. they do what they say they can do and on time. they also go the extra mile for the customer which is very refreshing.

Jeanette Addis, Principle Support Ltd

Very approachable, friendly team and fast response time. Thank you.