An Update Regarding One2Call Service Pricing, 1st February 2025
If you have any queries, please do not hesitate to reach out to your account manager.
This communication aims to provide you with as much notice as possible of supplier-led market price increases.
We have been closely monitoring the sector and our suppliers, who have indicated that due to the adverse inflationary effects on their operating costs and supplier costs, they have announced more price increases to come into effect on 1st Feb 2025.
These higher costs mean that, unfortunately, we also have no option but to review our current pricing and introduce price increases for a number of One2Call products and services.
We have worked closely with our suppliers to get confirmation on which products and services will be affected and the scale of those increases.
The following is a breakdown of price increases across One2Call services, Please note that all of these increases are applied per calendar month (pcm);
Overall change in pricing
An increase of the Consumer Prices Index (CPI) rate + 1.5%. The CPI inflation rate used is the Dec 2024 inflation rate published by the Office for National Statistics (ONS) in Jan 2025.
This will be applied to all services, apart from the following:
Mobile (Three, O2, EE, Vodafone):
Increase of CPI +3.9%
Legacy ADSL, FTTC Broadband Connections and WLR (PSTN & ISDN):
Increase of 10%.
NOTE: These services will soon be reaching end of life as the network operator plans to switch off any services utilising the old copper network in 2027, and as such we believe wholesalers are setting pricing to encourage users to move to more modern full fibre connections.
We advise all customers with the connection types listed above to contact us to discuss the options available so we can help you to plan an orderly transition well ahead of the cut-off date.
Microsoft 365:
To ensure you receive the best terms for your existing Microsoft licenses, we will contact each of our customers individually to discuss the various options.
If you have any questions about any of the above please don’t hesitate to get in touch with me. We totally understand the difficulty pricing changes can cause for businesses and are fully committed to helping our customers in any way we can.
Nick Bass
Commercial Director
[email protected]
0114 230 0083
Latest News Stories
Louisiana Driver’s License Holders Caught in Massive Cyber Attack
In the latest development in the ongoing fallout of the MOVEit Cyber Attack, every driver's license holder in the US state of Louisiana has been exposed to hackers in the enormous Cyber Attack. Personal details such as; Names, Addresses, and Social Security Numbers,...
Update your iPhone & iPad now! Patch released after malware found on Kaspersky Labs devices (June 2023)
Apple, the global technology giant, has announced a new patch has been released to resolve to two significant security flaws in its iPhone and iPad devices. These vulnerabilities were found to have been exploited as part of a broad hacking campaign, which at this time...
How did the MOVEit Cyber Security Breach Target so many Business?
We have recently posted a few article about the MOVEit Cyber Security Breach which has effected thousands of customers, and hundres of thousands of individuals around the world, including; British Airways, Transport for London, the BBC, Boots, Minnesota Department of...
Our Customers
Testimonials
Greystones Medical
Professional people providing a professional service. Fully met our business needs and listened to our requirements. Responsive team and capable engineers.
Pauline, Khepera Business Park
Tenant is very satisfied. They were impressed by Adam’s knowledge and helpfulness.
Mark, Modern Creatives
Local, extremely helpful, prompt. Quick to react when there have been issues (not caused by One2call). Have recommended in the past to clients.