One2Call Blog

How to report a broken green street cabinet? - One2Call

Written by Alex Hodgson | 14 Dec 2020

Reporting Green Street Cabinat Problems

If you've noticed an issues with any of the following with UK green street cabinets, you'll need to contact Openreach directly on 0800 023 2023 (option 1):

  • Damaged underground cables (typically caused by mechanical diggers in built-up areas)
  • Loose cables or cables dangling from telephone poles
  • Damaged green cabinets or cabinets with open doors
  • Damaged telephone poles
  • Loose, cracked or missing manhole covers
  • Unsafe Openreach worksites

Regarding green cabinets specifically, they all should have a code number on somewhere (3 letters, 3 numbers or similar), and this would help Openreach greatly if you can give them this info as well.