If you're reading this then you're probably in the unenviable position of having to research MSPs so your Sheffield business can have the even more unenviable tasks of picking the one that's right for your business.

It ain't easy.

This is an industry full of bluster and jargon, as I'm sure you already know. I know you know cos if you've got as far as this article you've already figured out what MSP means (no, I mean what it really means. Even when you're finally brave enough to ask and you find out MSP stands for Managed Service Provider it's still not totally clear that that effectively means an outsourced IT department), but hopefully MSP and SME (you've got that one, right?) will be the sum total of the jargon in this particular piece!

Anyway, as you will have no doubt already found, if you’re running, or work for, an SME (got it yet?) or mid-sized business (there you go) in Sheffield, finding the right IT Managed Service Provider (MSP) can feel like a slog. There's so much info to wade through!

To do it properly, you’d usually have to:

Use Google Jedi tricks to get past all the sponsored results
Plough through a stack of very, very similar websites
Work out what services each business actually offers
Search again to find out if they've got any kind of reliable reviews from the likes of Google or Trustpilot
Stalk them on LinkedIn for clues on size, culture and specialisms
Figure out who’s genuinely local - who can actually help you if you need quick boots on the ground support (rather than who's just stuffed a generic page with references to 'Endo's and t'Arctic Monkeys).

That’s a lot of time you probably don’t have.

So, charitable swines that we are, we’ve done the legwork for you.

This article pulls together MSPs that are either based in Sheffield or have a strong presence here. We’ve laid out the facts you’d normally have to dig for – from service offerings and vendor partnerships to public reviews and any performance stats they share.

Why we wrote this

We want to make life easier for:

Senior leaders checking if their current IT partner still stacks up
IT Managers who need a shortlist for deeper due diligence
Finance or Ops leaders who want a quick, non-technical way to compare suppliers

If you're looking to compare MSPs in Sheffield in 2026, we wanted this article to be the best place to start, hopefully saving you the time on doing your own research, or even writing your own GPT prompt (no-one told us how time-consuming that was gonna turn out to be)!

Why we still say MSP despite criticising it as jargon above

I mean, it's not a great acronym, but it's like "vagazzle" - it's not a pleasant word, but everyone sort of gets the gist, even if they don't necessarily know what it actually entails.

A little word on impartiality

Yes, this article is on the One2Call website, and yes, One2Call is a Sheffield-based MSP, so let’s be upfront.

We’ve tried to keep things as impartial and evidence-based as possible. We used a non logged in version of ChatGPT to do the research and asked it only to use publicly available sources like company websites, review sites, their own social media accounts and the like. We also asked it to summarise each business and assess how good each is as a local MSP using a 5-star rating.

Ultimately, we’d encourage you to make your own call. We've told you how this information came about and provided links to the different companies' websites', so it's up to you exactly how many pinches of salt you take this information with, but we hope you find it useful anyway.

Sheffield IT Managed Service Providers (MSP) compared

How to use this guide

Use this article to:

Shortlist 3–5 MSPs that feel like a good fit
Use our Sheffield SME MSP Comparison Checklist (2026) to compare each one side-by-side
Ask each provider for current performance reports and references
Validate cultural fit and long-term capability

One2Call

Website: https://one2call.net

Summary

One2Call is a Sheffield-born MSP offering managed IT, cyber security, cloud, connectivity and telecoms under one roof. Their positioning focuses on transparency, strong service culture and long-term partnerships with local SMEs.

At a glance

Field	Detail
Around since	Founded 2007 (stated on website)
No. staff	~25–35 employees (LinkedIn)
Head office	Sheffield (Holbrook Industrial Estate)
Ownership	Independent UK limited company
Google review score	5.0 / 5 (stated on One2Call website)
No. Google reviews	104 (stated on One2Call website)
Trustpilot	N/A
Services	Managed IT, cyber security, cloud & Microsoft 365, connectivity, VoIP & telecoms, backup & DR, consultancy
Specialisms	Cyber-secure SMEs, multi-site organisations, telecoms-heavy environments
Community engagement	High – visible local sponsorships, partnerships and Sheffield-focused activity
Latest performance data	Avg response: 2 hrs · Avg resolution: 3 hrs · 100% CSAT · NPS 89
Last performance update	October 2025

Assessment: ⭐⭐⭐⭐⭐ (5/5)

Strong local presence, unusually high transparency around performance metrics and a broad service scope make One2Call a compelling all-round MSP for Sheffield SMEs.

Resolve IT

Website: https://resolve.co.uk

Summary

Resolve is a long-established Sheffield MSP with a strong reputation for support responsiveness and customer satisfaction. Their website places heavy emphasis on service reporting and customer “happiness”.

At a glance

Field	Detail
Around since	Over 20 years (stated on website)
No. staff	~45–55 employees (LinkedIn)
Head office	Sheffield
Ownership	Independent UK limited company
Google review score	5.0 / 5 (reported by ReviewBritain)
No. Google reviews	406 (reported by ReviewBritain)
Trustpilot	N/A
Services	Managed IT support, cloud & Microsoft 365, backup & DR, cyber security
Specialisms	Helpdesk-led MSP services, SLA-driven support
Community engagement	Active in local business networks and charities
Latest performance data	98% Excellent / 2% Satisfactory customer happiness
Last performance update	Date not stated

Assessment: ⭐⭐⭐⭐½ (4.5/5)

Excellent reputation for support quality and reporting. A very safe shortlist option for SMEs prioritising service discipline.

ESP Projects

Website: https://espprojects.co.uk

Summary

ESP Projects is a long-standing Sheffield provider offering managed IT alongside cloud, digital and web services. They’re well known locally and work with both SMEs and third-sector organisations.

At a glance

Field	Detail
Around since	Early 2000s
No. staff	~40–60 employees (LinkedIn)
Head office	Sheffield (Edmund Road Business Centre)
Ownership	Independent UK limited company
Google review score	4.43 / 5 (reported by ReviewBritain)
No. Google reviews	28 (reported by ReviewBritain)
Trustpilot	3.8 / 5 (2 reviews)
Services	Managed IT, cloud, Microsoft 365, cyber security, web & digital
Specialisms	SME & third-sector support, IT + digital blend
Community engagement	Long-standing local presence and community involvement
Latest performance data	“98% customer satisfaction” (third-party directory)
Last performance update	Date not stated

Assessment: ⭐⭐⭐⭐ (4/5)

A strong, established Sheffield MSP, particularly attractive if you value a mix of IT and digital capability.

Affinity IT Services

Website: https://affinityit.co.uk

Summary

Affinity IT is a Sheffield-based MSP providing IT support alongside telecoms and infrastructure services, with a reputation for responsiveness and value.

At a glance

Field	Detail
Around since	2006
No. staff	~15–25 employees (LinkedIn)
Head office	Sheffield
Ownership	Independent UK limited company
Google review score	5.0 / 5 (reported by Trustindex)
No. Google reviews	64 (reported by Trustindex)
Trustpilot	N/A
Services	Managed IT, telecoms, connectivity, cyber basics
Specialisms	Combined IT & telecoms delivery
Community engagement	Local business networks
Latest performance data	N/A
Last performance update	N/A

Assessment: ⭐⭐⭐⭐ (4/5)

Well-suited to SMEs wanting a practical, relationship-driven MSP that also handles telecoms.

Simoda

Website: https://www.simoda.co.uk

Summary

Simoda positions itself as a technology and transformation partner, covering managed IT alongside cloud, data, network and security services.

At a glance

Field	Detail
Around since	2019
No. staff	~35–40 employees (LinkedIn-estimated)
Head office	Sheffield (The Maltings)
Ownership	Independent UK limited company
Google reviews	N/A
Trustpilot	N/A
Services	Managed IT, cloud, network, data & cyber
Specialisms	Modern infrastructure, transformation projects
Community engagement	Active in regional tech ecosystem
Latest performance data	“100% customer satisfaction” (stated on website)
Last performance update	Date not stated

Assessment: ⭐⭐⭐⭐½ (4.5/5)

A strong option for SMEs with more complex or forward-looking technology requirements.

FluidOne (Sheffield – formerly Highlander)

Website: https://sheffield.fluidone.com

Summary

Formerly Highlander, now part of the national FluidOne group. Combines local Sheffield heritage with national-scale resources.

At a glance

Field	Detail
Around since	1995 (Highlander), joined FluidOne in 2023
No. staff	Large national group (LinkedIn)
Head office	Sheffield branch + national HQ
Ownership	Part of FluidOne Group
Google reviews	N/A
Trustpilot	Profile exists (score not clearly stated)
Services	Managed IT, cloud, cyber, connectivity
Specialisms	Multi-site, connected cloud
Community engagement	Ongoing regional presence
Latest performance data	NPS 83 (FluidOne group)
Last performance update	October 2025

Assessment: ⭐⭐⭐⭐½ (4.5/5)

Well-suited to SMEs wanting a larger, group-backed MSP with local delivery.

Central Technology

Website: https://www.ct.co.uk

Summary

Central Technology is headquartered in Chesterfield but is highly active across Sheffield and South Yorkshire, with a sizeable team and broad MSP offering.

At a glance

Field	Detail
Around since	2002
No. staff	~90–100 employees (LinkedIn / Endole)
Head office	Chesterfield
Ownership	Independent UK limited company
Google review score	4.9 / 5 (reported by Fortika)
No. Google reviews	10 (reported by Fortika)
Trustpilot	4.6 / 5 (17 reviews)
Services	Managed IT, cloud, cyber, data & backup
Specialisms	Sector-specific MSP services
Community engagement	Regional charity and business initiatives
Latest performance data	N/A
Last performance update	N/A

Assessment: ⭐⭐⭐⭐ (4/5)

A strong regional MSP for SMEs operating across Sheffield and the wider area.

AAG IT Services

Website: https://aag-it.com

Summary

AAG is a regional MSP with a strong Sheffield presence, positioning itself around IT strategy, transformation and customer service.

At a glance

Field	Detail
Around since	2009
No. staff	~45–50 employees (LinkedIn-estimated)
Head office	Chesterfield
Ownership	Independent UK limited company
Google review score	5.0 / 5 (reported by Fortika)
No. Google reviews	3 (reported by Fortika)
Trustpilot	4.0 / 5 (4 reviews)
Services	Managed IT, cloud, cyber, telecoms
Specialisms	Strategy-led MSP services
Community engagement	Regional business networks
Latest performance data	N/A
Last performance update	N/A

Assessment: ⭐⭐⭐⭐ (4/5)

How to choose the right IT Managed Service Provider for your Sheffield business

Choosing the right IT Managed Service Provider is ultimately about finding a partner whose capabilities, culture, and approach truly match the needs of your business.

Sheffield SMEs are fortunate to have a strong mix of local providers to choose from, each offering different strengths depending on your size, complexity, and in‑house IT expertise.

What matters most is aligning with an MSP that not only supports you today but can also scale with you as your ambitions grow.

Why not use our Sheffield SME MSP Comparison Checklist (2026) to compare each one side-by-side?

Or, if you’d like help comparing providers or understanding what level of support would suit your organisation best, the One2Call team is always happy to offer clear, no‑faff, impartial guidance.

Whenever you're ready, you can book a chat or explore more about our Managed IT Services to take the next step with confidence.

Who are the best IT Managed Service Providers (MSPs) for Sheffield SMEs in 2026?

If you're reading this then you're probably in the unenviable position of having to research MSPs so your Sheffield business can have the even more unenviable tasks of picking the one that's right for your business.

Why we wrote this

Why we still say MSP despite criticising it as jargon above

A little word on impartiality

Sheffield IT Managed Service Providers (MSP) compared

How to use this guide

One2Call

At a glance

Resolve IT

At a glance

ESP Projects

At a glance

Affinity IT Services

At a glance

Simoda

At a glance

FluidOne (Sheffield – formerly Highlander)

At a glance

Central Technology

At a glance

AAG IT Services

At a glance

How to choose the right IT Managed Service Provider for your Sheffield business

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