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Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

 

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

 

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday. 

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

One2Call Welcomes Lewis Watson as Implementation Manager
Company News

One2Call Welcomes Lewis Watson as Implementation Manager

by Nick Wylie
One2Call welcomes Lewis Watson as Implementation Manager, enhancing project delivery and driving improvements with his extensive IT experience.
7 Ways Managed IT Services Cut Downtime for UK SMEs
IT Services

7 Ways Managed IT Services Cut Downtime for UK SMEs

by Jamie Bryan
Discover 7 ways managed IT services help UK SMEs reduce downtime and improve business continuity, with proactive monitoring, fast response, and expert support.
One2Call Strengthens Customer-Focused Team with Two New Appointments
Company News

One2Call Strengthens Customer-Focused Team with Two New Appointments

by Nick Wylie
One2Call welcomes Gabriel Williams and Rebecca Masters to enhance customer support and success, reinforcing our commitment to outstanding service and relationships.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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