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Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

 

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

 

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday. 

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

August Employee of the Month: Remarkable Rebecca
Company News

August Employee of the Month: Remarkable Rebecca

by Nick Wylie
Celebrate Rebecca Masters as One2Call's Employee of the Month for August 2026, recognized for her outstanding customer service and impactful contributions.
One2Call joins Sheffield Wednesday as a Regional Plus Partner
Company News

One2Call joins Sheffield Wednesday as a Regional Plus Partner

by Alex Hodgson
One2Call has joined Sheffield Wednesday FC as a Regional Plus Partner for the 2026/27 season — a Sheffield partnership at an exciting time for both the club and our business.
10 Criteria to Compare Managed IT Providers in 2026 (UK guide for IT Managers & IT Directors)

10 Criteria to Compare Managed IT Providers in 2026 (UK guide for IT Managers & IT Directors)

by Alex Hodgson
Learn the 10 criteria UK small businesses should use to compare managed IT providers in 2026.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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