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Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

 

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

 

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday. 

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

April Employee of the Month: Heroic Haydn

April Employee of the Month: Heroic Haydn

by Nick Wylie
Join us in celebrating Haydn Congreve as One2Call's Employee of the Month for April 2026, recognized for his outstanding teamwork and dedication.
World Password Day: Small Changes That Helps Build Stronger Passwords
Cyber Security

World Password Day: Small Changes That Helps Build Stronger Passwords

by Jamie Bryan
Enhance your online security this World Password Day with simple steps to build stronger passwords and protect your accounts from cyber threats.
From Helpdesk to Hands-On: Eddy’s Apprenticeship Journey at One2Call
Company News

From Helpdesk to Hands-On: Eddy’s Apprenticeship Journey at One2Call

by Nick Wylie
Explore Eddy's inspiring apprenticeship journey at One2Call, highlighting his growth, hands-on experience, and future aspirations in the IT field.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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