Get Support

Let's get you in touch with one of our experts right away.

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday.

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Centre

Browse our latest news, blogs and resources.

Company News

May Employee of the Month: Legendary Luke

by Nick Wylie

Celebrate Luke Smith, One2Call's Employee of the Month for May 2026, recognized for his exceptional dedication & teamwork during a busy office transition.

IT Services

Sage Not Working: Confirmed Outage (Live Updates)

by Brandon Carter

Sage is experiencing a confirmed outage affecting logins and cloud services. Stay updated as we share the latest information on service restoration.

Resources

Microsoft 365 Back to Basics | 3 Free Webinars | 22-25 June

by Alex Hodgson

Join our free webinars from June 22-25 to maximize your Microsoft 365 tools and improve collaboration, organization, and productivity in your business.