Get Support

Let's get you in touch with one of our experts right away.

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday.

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Centre

Browse our latest news, blogs and resources.

Company News

September Employee of the Month: IT'S A ROLLOVER!

by Nick Wylie

September's Employee of the Month at One2Call resulted in a historic five-way tie, recognizing Aidan, Andrew, Brandon, Jamie, and Mateusz for their outstanding contributions.

Cyber Security

Why manufacturing is UK's most targeted sector for ransomware, and what this means for Sheffield businesses.

by Alex Hodgson

UK manufacturing faces a surge in ransomware attacks, we urge Sheffield and South Yorkshire businesses to enhance cybersecurity measures to protect operations.

Resources

Will New Outlook break my business workflows? Your quick self‑assessment guide