Get Support

Let's get you in touch with one of our experts right away.

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday.

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Centre

Browse our latest news, blogs and resources.

Company News

Welcoming former Highlander Director Owen Hanley to the One2Call team

by Alex Hodgson

Owen Hanley joins One2Call, bringing over a decade of IT expertise to enhance customer-focused technology solutions and drive company growth.

Company News

Better or worse? Our October IT support stats

by Brandon Carter

October's IT support stats reveal improved response times & customer satisfaction. See how new processes & efforts are driving better service outcomes.

MeetTheTeam

Meet Nick: Managing Director at One2Call

by Nick Wylie

Meet Nick Bass, Managing Director of One2Call, and discover his journey from the company's inception in 2007 to its success today, working with big names like ITV and Sheffield Wednesday.