IT that just works, no faff!

We keep your tech ticking over so you can crack on.

Your complete technology partner, with a Yorkshire heart.

In a world where technology promises the earth but often delivers headaches, weʼre the straight-talking Yorkshire folk who actually get things done. No jargon, no fuss – just real expertise wrapped in a friendly chat.

Our customers

CustIconFirehouse-tr-Oct-07-2024-02-01-38-8208-PM

Let's get technology on your side.

It's what we love to do.

From root and branch overhauls to continuous improvement plans, we love to help businesses to get technology on their side - working for them, not against them.

Take a look around, and when you're happy we can help, you can book a consultation directly into our calendar.

Managed IT Services

From day-to-day support to strategic planning, we handle everything so you can focus on what you do best.

Cyber Security

We safeguard your business from modern threats without wrapping you in red tape.

Cloud Management

Free your team from cloud complexity - focus on growth, we'll handle the rest.

Connectivity

We'll bake reliability and security into your crucial connectivity, building you a network that just works.

Telecoms

We'll bring your teams together - across phones, mobiles and Teams - to excel for your customers.

Time for an IT check up?

Even if everything seems fine, a free IT health check can spot what you can't - no strings attached.

Our partners and credentials

Right then, let's introduce ourselves properly...

Hi, we're One2Call.

We were born in Sheffield back in 2007 and our Yorkshire heart shines through in everything we do.

Weʼre the no-nonsense tech experts who'll tell you exactly what you need to know, no fluff, no fancy jargon (unless you're into that sort of thing).

We like nothing better than to be sat across the table from you, sharing a brew and sorting out your IT headaches.

Got a technology issue you need to get sorted? Book us a meeting, stick the kettle on, and we'll get it sorted in no time (we'll bring the biccies).

Our core service stats for September 2025

How can customers trust their MSP if, like so many, they don't publish clear, current stats?

That's why we're sharing our core service stats, every month, right here - good or bad.

Here are our Service Desk stats - warts and all

2h

Ave. time to meaningful response

9h

Average time to resolution

%

Customer satisfaction score (CSAT)

89

NPS score (scale -100 to 100)

Knowledge Centre

Browse our latest news, blogs and resources.

Company News

Welcoming former Highlander Director Owen Hanley to the One2Call team

by Alex Hodgson

Owen Hanley joins One2Call, bringing over a decade of IT expertise to enhance customer-focused technology solutions and drive company growth.

Company News

Better or worse? Our October IT support stats

by Brandon Carter

October's IT support stats reveal improved response times & customer satisfaction. See how new processes & efforts are driving better service outcomes.

MeetTheTeam

Meet Nick: Managing Director at One2Call

by Nick Wylie

Meet Nick Bass, Managing Director of One2Call, and discover his journey from the company's inception in 2007 to its success today, working with big names like ITV and Sheffield Wednesday.