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You can change your cookie settings at any time using the “Cookie Settings” button, which can be accessed via the “Cookie Policy” link in the footer of any page on our website. Selecting it reopens the cookie banner so you can review or change your choices.
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies and other similar storage and access technologies (SATs) on our website.
This policy should be read together with our Privacy Policy, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
This website is operated by One2Call Limited. We are a managed services provider delivering IT, cyber security, cloud, connectivity and telecoms services to small and medium-sized businesses in the UK.
This cookie policy only relates to your use of our website, https://one2call.net.
Throughout our website, we may link to other websites owned and operated by certain trusted third parties to make additional information, products and services available to you. We may also use third-party tools and embedded content on our website. These other third-party websites, tools and embedded services may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites and services, please consult their policies as appropriate.
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies and other similar technologies on our website. These include pixels, tags, scripts, local storage and embedded technologies which may store information on, or access information from, your device. These help us recognise you and your device, remember your preferences, enable website features and understand how our website is used.
For example, we may monitor how many times you visit the website, which pages you go to, how you interact with our website, traffic data, device and browser information, approximate location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users, improve our website and services, and measure the effectiveness of our marketing. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually, but some technologies may also process personal information such as online identifiers and information linked to your enquiries or interactions with us.
For further information on our use of cookies and similar technologies, including a detailed list of information which we and others may collect through them, please see the table below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
We will ask for your consent to place cookies or use other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, to operate the website, or where an applicable legal exception applies. For example, in some cases we may use certain technologies for statistical purposes or to remember your preferences about how the website appears or functions. Where the law requires it, we will provide you with a simple means of objecting, free of charge.
You can withdraw any consent to the use of cookies or other similar technologies, or manage any other such preferences, by using the “Cookie Settings” button, which can be accessed via the “Cookie Policy” link in the footer of any page on our website. Selecting it reopens the cookie banner, where you can enable or disable the relevant categories of cookies and similar technologies. It may be necessary to refresh the page for the updated settings to take effect.
If the cookie banner does not reopen when you select the button, this is usually due to your browser settings, such as a pop-up blocker. For the best experience we recommend using a current version of Chrome, Edge or Safari with pop-up blockers turned off.
The table below provides more information about the cookies and other similar technologies we use and why:
| Technology (provider) | Name | Purpose | Essential / consent |
|---|---|---|---|
| HubSpot cookie consent technology (HubSpot) | __hs_cookie_cat_pref | Stores your cookie consent choices so we can remember your preferences when you return to our website. | Yes, essential. We will therefore not request your consent before using this technology. |
| HubSpot analytics and visitor tracking cookies (HubSpot) | __hstc, hubspotutk, __hssc, __hssrc | Tracks visits, sessions and interactions, and links website activity to forms, chats and meeting bookings where relevant. | No, we will therefore request your consent before using these technologies. |
| Google Analytics 4 (Google) | _ga, _ga_311886161 | Shows how visitors find and use our website so we can measure performance and improve their experience. | No, we will therefore request your consent before using these technologies. |
| HubSpot advertising and conversion tracking technologies (HubSpot and connected advertising platforms) | pixels.js and related pixels, tags, scripts and similar technologies used for advertising and conversion measurement | Measures campaign effectiveness, attributes conversions and helps improve marketing across connected advertising platforms. | No, we will therefore request your consent before using these technologies. |
| Meta Pixel (Meta) | _fbp and related Meta Pixel technologies | Measures Meta advertising performance, tracks actions after adverts and supports audience building and remarketing. | No, we will therefore request your consent before using these technologies. |
| LinkedIn Insight Tag (LinkedIn) | LinkedIn Insight Tag and related cookies, pixels and tags | Measures LinkedIn advertising performance, tracks website conversions and helps target advertising to relevant audiences. | No, we will therefore request your consent before using these technologies. |
| TikTok Pixel (TikTok) | TikTok Pixel and related cookies, pixels and tags | Measures TikTok advertising performance, tracks website interactions and supports audience building and remarketing. | No, we will therefore request your consent before using these technologies. |
| HubSpot chat and messaging technologies (HubSpot) | hs-messages-is-open and related chat cookies, tags and similar technologies | Enables live chat, remembers chat status and helps maintain chat sessions and history. | No, we will therefore request your consent before using these technologies. If you choose to use our chat service, certain technologies may then be used as part of providing that service to you. |
| HubSpot meetings scheduler technologies (HubSpot) | Cookies, pixels, tags and similar technologies used in connection with our meeting booking tool | Enables meeting booking through our website and supports operation of the booking service. | No, we will therefore request your consent before using these technologies. If you choose to use our meeting booking service, certain technologies may then be used as part of providing that service to you. |
| HubSpot web interactive and pop-up technologies (HubSpot) | Cookies, local storage entries and similar technologies used to deliver CTAs, overlays and pop-ups, including frequency controls | Displays pop-ups and website prompts, and remembers whether they have already been shown. | No, we will therefore request your consent before using these technologies. |
| Shapo review and testimonial widget technologies (Shapo) | Cookies, tags, scripts and embedded widget technologies used by Shapo | Displays customer reviews and testimonials and supports operation of the embedded widget. | No, we will therefore request your consent before using these technologies. |
| Userback feedback widget and local storage technologies (Userback) | Userback widget technologies and local storage entries, including ubwc | Enables website feedback and bug reporting, and stores widget configuration or preference information. | No, we will therefore request your consent before using these technologies. |
| Google Maps embedded content technologies (Google) | Cookies, tags, scripts and embedded technologies used by Google Maps | Displays an interactive map and enables related map functionality on our contact page. | No, we will therefore request your consent before using these technologies. |
The cookies and other similar technologies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. These may include HubSpot, Google, Meta, LinkedIn, TikTok, Shapo and Userback. Those cookies and similar technologies will not be accessed by any other third party except where this is necessary for the operation of the relevant third-party service or where required by law.
If you do not want to accept any cookies or similar technologies, you may be able to change your browser settings so that cookies and similar technologies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them, please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Please contact us if you have any questions about this cookie policy or the information we hold about you.
If you wish to contact us, please send an email to privacy@one2call.net, write to One2Call Limited, Unit 5-8 Jessops Riverside, 800 Brightside Lane, Sheffield, S9 2RX, or call 0114 230 0080.
If you would like this notice in another format (for example: audio, large print, braille), please contact us (see “How to contact us” above).
This policy was published on 25 June 2026 and last updated on 29 June 2026. We may change this policy from time to time. When we do, we will inform you by updating this policy on our website.
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