Protecting your teams at the front line of cybersecurity.
Our Email & Web Security brings together powerful protection and plain-English support - built to give you confidence, not confusion.
Here are some of the key features that make a real difference to busy teams juggling IT with everything else.
AI-powered filters stop phishing emails before they reach your inbox, no guesswork required.
Get instant notifications if your business data appears on the dark web, so you can act fast.
Lost an email? No problem. Our cloud-to-cloud backup means you can recover it in minutes.
Empower your team with simple, jargon-free training to spot and stop cyber threats.
We scan the dark web 24/7 so you don’t have to, and send you clear, actionable reports.
Works seamlessly with your existing Microsoft setup, enhancing its built-in security.
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How can customers trust their MSP if they don't publish clear, current stats?
That's why we're sharing our core service stats, every month, right here - good or bad.
CSAT - Customer Satisfaction Score:
Customers rate us Good, Bad or Neutral after every service ticket which is then expressed as a percentage (100 = best)
NPS - Net Promotor Score:
Measures how likely customers are to recommend us. We run this every 6 months (+100 = best, 0 = mid, -100 = worst)
AMRT - Average Meaningful Response Time:
Time to first human response that progresses the ticket - hence "meaningful". Measured across all SLA levels.
ATR - Average Time to Resolution:
Average time taken to solve tickets across all SLA and urgency levels.
CSAT (ind. ave. 82%)
NPS score (ind. ave. 45)
Average Meaningful Response Time (ind. ave. = 4.7hrs)
Average Time to Resolution (ind. ave. 30hrs)
It protects your business from phishing emails, dodgy links, leaked passwords, and other online threats, all in one simple service.
Yes, it plugs straight into Microsoft 365 and adds extra layers of protection without disrupting how you work.
You’ll get clear alerts if anything suspicious is spotted, like your passwords showing up on the dark web, along with advice on what to do next.
Absolutely. Our system blocks most threats before they land, and if something does slip through, we’ve got backup and recovery tools to get you back on track fast.
Not at all. We handle the setup and monitoring, and explain everything in plain English, no jargon, no stress.
You’ll have access to real people who know your setup and can talk you through anything, whether it’s a quick question or a full-on incident.
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