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Support options

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

 

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

 

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday. 

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Books

Knowledge Centre

Browse our latest news, blogs and resources.

July Employee of the Month: Momentous Mateusz
Company News

July Employee of the Month: Momentous Mateusz

by Nick Wylie
Celebrate July's Employee of the Month, Mateusz Kacperski, whose reliability and expertise have made a significant impact at One2Call.
Experienced IT Engineer Andrew Marsh Joins One2Call

Experienced IT Engineer Andrew Marsh Joins One2Call

by Nick Wylie
One2Call welcomes Andrew Marsh as a Second Line Support Engineer, bringing valuable IT support experience to enhance customer service and team collaboration.
Top 10 Problems That Push Companies to Managed IT
IT Services

Top 10 Problems That Push Companies to Managed IT

by Jamie Bryan
Discover the top 10 challenges driving businesses to adopt managed IT services, from downtime to cybersecurity, and learn how support can enhance growth.

Contact Us

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Monday 7am-7pm
Tuesday 7am-7pm
Wednesday 7am-7pm
Thursday 7am-7pm
Friday 7am-7pm

hello@one2call.net

(UK) 0114 230 0080

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