Get Support

Let's get you in touch with one of our experts right away.

Log a new issue

WhatsApp: Chat directly with support

Call: 0114 230 0080 opt. 1

Email: helpdesk@one2call.net

Get an update on an existing ticket

Once a ticket is logged you can track it through our portal.

> Check your ticket in the portal

Remote access

If you're on a phone call with an agent who is requesting remote access to your device, click the link below.

> Agent remote access link

Not a One2Call customer?

That's no problem. Get in touch with details of your issues and we'll see how we can help.

Whether you're a customer or a supplier, here's how to get in touch with our finance team.

Email finance@one2call.net

Call 0114 230 0080 opt. 3

Got a general inquiry? Try one of these methods:

Web chat

Click the speech bubble at the bottom of this page.

WhatsApp chat

Email

Email hello@one2call.net

Phone

Our team are here 7am to 7pm, Monday to Friday.

Call 0114 230 0080

Outside office hours our answering service will take a message and direct it to the right person to follow up.

Knowledge Centre

Browse our latest news, blogs and resources.

Newsletter

We've got big news...6,000 square feet big!

by Nick Bass

One2Call is moving to a new 6,000 sq ft office in Sheffield, marking a significant milestone in our growth and commitment to better serve our customers.

IT Services

Iran War: Which IT costs will increase - and how will Sheffield SMEs be impacted?

by Alex Hodgson

Rising energy prices and supply-chain disruptions from the Iran war are significantly increasing IT costs for Sheffield SMEs, particularly in manufacturing and logistics.